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SAQA TMC Travel and Expense Portal

South African Qualifications Authority | Travel Management

Capability dashboard prepared for SAQA bid submission

Compliance & Policy Control

Audit travel approvals, verify National Treasury compliance, and review POPIA privacy safeguards

Overall Compliance Rating
94%
National Treasury compliant
POPIA Security Safeguards
Fully Certified
ISO 27001 active framework
Bookings Outside Policy
7
Requires CFO/Exec approval
Open Policy Anomalies
2
Requires instant review

SAQA Travel Compliance Scorecard

Live index measurements against SAQA policy rules and National Treasury Instruction No. 03

POPIA Privacy Compliance 100% compliant

AES 256 bit encryption on travel documents & traveller records at rest & in transit.

Cabin Class Limits Adherence 96% adherence

Economy limit enforced strictly. Exceptional premium cabins tracked & logged.

Hotel Rate Matrix Compliance 78% compliance

Ensures 3 quotes per booking. Handful of peak-season bookings bypassed limit matrix.

After-Hours Support SLA Response 98% performance

Emergency consultant call backs resolved in less than 15 minutes.

Sourced from GDS telemetry sync logs Updated May 2026

Exceptions & Flagged Bookings

Real-time alerts requiring human justification & executive approval

Active Review

Cabin Class Upgrade (BA JNB to LHR)

14 May 2026

T. Maluleke booked Premium Economy cabin on British Airways JNB-LHR route.

Justification: Medical reasons verified by SAQA HR and confirmed by executive CFO. Approved cabin class exception.

Owner: T. Maluleke
Approved

Hotel Rate Bypassed Limits (Cape Town Engagement)

22 May 2026

J. Mokoena nightly rate processed at R 2,400 per night vs maximum NT Cap matrix of R 1,900.

Justification: Peak season business engagement at Waterfront. No alternative hotels available within standard NT limits on short notice.

Owner: J. Mokoena

Leisure Extension differential check

20 May 2026

S. Pillay added 2 non-working personal days to domestic Durban travel itinerary.

Justification: Weekend stay extension. Airfare price differential & weekend hotel lodging billed personally to coordinator account.

Owner: S. Pillay
Approved

Flagged records automatically route alerts to executive dashboards upon booking completion.

Travel Data Privacy & Cyber Safeguards

POPIA compliance rules and robust data protection standards configured across platforms

ISO 27001

AES 256 Data Encryption

All passports, reward accounts, and credit card frameworks are shielded securely using military-grade AES-256 standard protocols.

POPIA Information Safeguards

Strict privacy protocols verified. Consent tracking is logged on every user profile activation, complying with South African privacy laws.

7-Year Audit Trail Retained

Every booking, approval, modifier, or exception justification is timestamped and archived safely for external AGSA auditing purposes.

ISO 27001 Certified Host

Data is hosted inside secure data centers. Monitored 24/7 with strict failover controls.

Standard SLA Report Outputs

Export standard compliance matrices & cost containment breakdowns

National Treasury Matrix
Instruction 03 compliance logs
POPIA Privacy Compliance Audit
Access log validation reports
Executive Class Upgrade Log
Exemptions log with justifications
Standard Monthly SLA Review
Performance vs target response matrix

Report metrics cover SAQA travel spend data for the May 2026 reporting cycle.

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